Luxury spa & wellnessDemonstration build
Royal Spa
A quiet-luxury website with an AI concierge built in — dual-mode chat and live voice — that fields enquiries and routes bookings around the clock.
WebsiteAI voice agentChat concierge
The brief
A luxury spa lives or dies on feeling, yet most spa sites read like a price list — and the enquiries that arrive after hours sit unanswered until morning, when the moment has passed.
What we built
- →Editorial website with a candlelit, filmic feel
- →AI calling agent embedded directly in the site
- →Dual-mode concierge: streaming chat + live voice (Vapi)
- →Knowledge-grounded so it never invents prices or claims
Why it's premium
- →A candlelit, filmic design language that sells the experience, not a menu
- →An AI concierge embedded in the page itself — dual-mode chat and live voice
- →Knowledge-grounded: it quotes only real treatments and prices, never invented ones
- →Captures enquiries and routes bookings 24/7, even when the spa is closed